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Shipped Orders - TRACKING

Solution

Where can I find my Tracking Number and see if my order has shipped?

You can see your Order Status (See below for Order Status Definitions) anytime by clicking :

  • Order Status at the top left of any page on our website.  You must be logged in for this link to work.
  • Click on View Order Details to see your tracking number link for a specific order.  Click on the link to go directly to the web tracking details from the delivering carrier.

 

Shipping Statuses

This shopping cart system is currently limited to how many 'statuses' we can use.  This grid explains what status we use and what they mean for us.

STATUS WHAT IT MEANS
Awaiting Fulfillment We have RECEIVED the order and it is awaiting processing
Pending Order is being prepared to go to Product Creation.  We are making your bottle labels, order control sheets, packing slips and address labels.

Awaiting Shipping
Your order is IN PRODUCT CREATION.  All of the above are completed and your order is being custom made to your specifications and goes through our Quality Control Process.  It will then go to Shipping where the bottles will be inspected, caps tightened, bottles counted, polybagged, packaged, weighed, and postage affixed. 

 

Shipping Status: Shipped
U.S. P.S. w/
Delivery Confirmation

 NOTICE: It is not uncommon for the USPS to not update 'Tracking' on Delivery Confirmation Packages.   First Class Mail and Priority Mail services do not include end-to-end visibility.  This means the Post Office is not required to update tracking.  They often do not scan a package until it is delivered.

 
TRACKING vs DELIVERY CONFIRMATION

 

USPS Note: Although the USPS provides a 'tracking number', they do not provide ''tracking'' on First Class or Priority Mail. The 'tracking' is actually Delivery Confirmation and may or may-not be updated by the Post Office. The only thing they guarantee to do is provide Delivery Confirmation. More about that at USPS website here: http://faq.usps.com/eCustomer/iq/usps/request.do?create=kb:USPSFAQ&view()=c%5Bc_usps0301d%5D&varset(source)=sourceType:embedded#trconfirmation

 

LOST SHIPMENTS - FILING A CLAIM 

  • If you paid for additional insurance during checkout, send an email to helpdesk@ecblend.com and we will assist you by filing a claim.  We are required to wait 30 days before filing a claim on lost packages.  
  • If you did not pay for additional insurance but paid for Domestic Priority Mail, the USPS now provides insurance up to a certain amount included in the cost of Priority Mail, please go to this link ( https://www.usps.com/ship/file-domestic-claims.htm ) to file a claim with USPS. 
  • If you are a wholesale customer, and your shipment has been shipped by UPS, FedEx or Domestic Ground Carrier, call our Customer Service or your wholesale account rep to assist.

 

SHIPPING PROCESSING:

Shipped From: ECBlend.com

USPS Station orders are taken to for processing: (Ship From) Zip Code 97501 United States  

TIME STAMP (From "Your Order has been Shipped" notice, or go to MyAccount, select the Order you wish to view)

If the time shipped is before 5 p.m.:

    • Your order was delivered to the P.O. before their cut-off time for the day.

If the time shipped is after 5 p.m.:

    • Your order was delivered to the P.O. after their cut-off time, and should be processed by the P.O. in the morning.

 

Saturdays: (If your order shows shipped on a Saturday)

    • Saturday cut-off time (at the Post Office we drop-off at) is 3 p.m. (We are not sure if the Post Office actually processes packages received on Saturdays)

Sundays: (If your order shows shipped on Sunday)

    • Your order was delivered to the P.O. on Sunday, and should be processed by the P.O. on Monday

 

Holidays (official): (If your order shows shipped on a Federal Holiday)

    • Your order was delivered to the P.O. on a holiday, and should be processed by the P.O. on their next scheduled work day.
 
 
TRACKING vs DELIVERY CONFIRMATION
USPS Note: Although the USPS provides a 'tracking number', they do not provide ''tracking'' on First Class or Priority Mail. The 'tracking' is actually Delivery Confirmation and may or may-not be updated by the Post Office. The only thing they guarantee to do is provide Delivery Confirmation. More about that at USPS website here: http://faq.usps.com/eCustomer/iq/usps/request.do?create=kb:USPSFAQ&view()=c%5Bc_usps0301d%5D&varset(source)=sourceType:embedded#trconfirmation
 
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Article ID: 37
Category: Shipping Information
Views: 6608
Rating (Votes): Article rated 3.7/5.0 (25)

 
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Due to personal tastes and preferences we are unable to offer returns, refunds or exchanges for e-liquid products.
We highly recommend purchasing a sample pack or 5ml sample bottle of eLiquid to find out if it is good for your personal tastes.
All e liquid images on this website are for flavor reference only. Flavors are e liquid.